How can I help the street and park trees near me?
Residents are encouraged to water street and parkland trees using non-potable water such as bath water. A bucket of water once a week during summer should guarantee the survival of young trees.
It is also important not to park on public land, as this can negatively impact tree health.
How can I tell if the tree in front of my house is on the nature strip?
A rough guideline is if the tree is between the water meter and the kerb of the street. More exact measurements can be obtained by contacting Access Canberra or using .
Can I prune or remove my street tree?
No. Tree-related issues can be directed to Access Canberra on 13 22 81 or , leading to an inspection of the tree to decide what works are needed.
Residents must not remove public trees unless they have written approval to do so. At times City Services will provide formal approval to residents to remove trees that are not part of the formal plantings or undesirable tree species such as pines, poplars and willows.
How long will my request for tree maintenance take?
Tree maintenance issues on public land are usually assessed within two weeks and work is then programmed according to the priority. Urgent work will be carried out as soon as possible while minor maintenance work will be placed on longer term work programs.
What happens to the wood from trees that are removed?
TCCS' urban tree maintenance operations produce several thousand tonnes of log by-product each year. This wood is stockpiled and used for ecological restoration projects, nature play sites, and processed into mulch for use in the urban landscape. TCCS is researching other avenues for sustainable re-use of timber from the urban forest.
This 'stored or 'stockpiled' wood and mulch is not available to the community and TCCS will take action if the community is seen removing this material illegally.
If I am in a newly developed suburb, who is responsible for my street tree?
In new suburbs there is a period of time where developers are responsible for tree care after which City Services takes on responsibility. ÑÇ²©¶Ä²©PLA or SLA should be able to inform you of who is responsible for the tree prior to its handover to City Services.